Privacy policy

Last updated: July 10, 2026

This policy explains what information JC Bags (“we”) collects when you visit jcbags.com or place an order, and how we use it.

Information we collect

• Order information — name, shipping/billing address, email, and phone number you provide at checkout.
• Payment information — processed securely by our payment provider. We never see or store full card numbers.
• Usage data — pages visited and basic device information, collected via analytics to improve the site.

How we use it

• To process and ship your orders and provide support.
• To send order updates and, if you opt in, marketing emails.
• To understand and improve how the site performs.

Sharing

We share information only with service providers who help us operate — payment processing, shipping, email, and analytics — and only as needed to provide those services. We do not sell your personal information.

Your choices

You can unsubscribe from marketing emails at any time, and you may request access to or deletion of your personal data by emailing hello@jcbags.com.

Cookies

We use cookies and similar technologies for essential site function and analytics. You can control cookies through your browser settings.

Analytics and session recording

We use PostHog, a product analytics service, to understand how the site is used. Analytics data is anonymous: pages visited, buttons clicked, and basic device information. We never store your name, email, or address in analytics, and we never sell your data.

• Anonymous analytics run by default and cover aggregate usage, such as which pages you visit and which product features you interact with.
• Interaction replay.We also record how pages are used (scrolling, clicks, and mouse movement) to improve the site. Anything you type is always masked, and your payment details are never visible to recording because checkout happens on Shopify's own secure pages.
• Global Privacy Control. If your browser sends a Global Privacy Control signal, we honor it automatically and do not record your session.
• Your choice. You can turn interaction recording off for your device at any time using the control below; the setting is stored in your browser.
• Product poll. You may see an optional one-question poll about how you would use the product. Answers are anonymous closed choices with no free-text input.

Analytics data is processed on our behalf by PostHog, Inc. on its US cloud servers and is kept only as long as needed to analyze site improvements.

This page is a general template and should be reviewed by counsel before launch. Questions? Contact us.