FAQs
What are backpacks made of?
Backpacks are made from durable, lightweight materials like nylon and EVA plastics designed for strength, water resistance, and daily use.
Can I return my cooler backpack?
Yes, when purchased on the website, the JustinCASE Convertible Backpack Cooler can be returned within 100 days for a full, no hassle refund. Please review the website’s return policy for specific terms.
Can you find JustinCASE in stores?
Yes, most certainly and we are adding new stores daily. For more details, select the “Find it Locally” option on the website product page or contact customer service at team@jcbags.com.
How to track my order?
You will receive a tracking number via email immediately following your order. and will be able to track your delivery status.
What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, Amex), PayPal,Venmo, and Apple Pay for secure and easy payment.
Is there a warranty on the JC Bags Convertible Backpack?
Yes, the JustinCASE Convertible Backpack includes a lifetime warranty against manufacturer defects. Please check the product page for details..